Frequently Asked Questions

No. It’s your own site, with your name, your reviews, and your phone number. There are no lead fees, and your customers aren’t shared with anyone else.

Contact us and we’ll see if we can help.

Yes. Your completed website files are yours. We provide a copy at no charge whenever you request it, and cancelling your optional care plan doesn’t change that. Your site and domain live in their own account, set up for your business. If you cancel, we make you the owner of that account and step out, and your site keeps running.

The optional care plan starts by default when you order, with no minimum term, and you can cancel anytime. Your site keeps running: we make you the owner of its account and step out. You’d just add your own card for domain renewal, and the optional care plan extras, like adding your site to your Google listing, quarterly review updates, and monthly small changes, stop.

Adding your site to the Website button on your Google Business Profile (after your first optional care plan payment); hosting, SSL security, standard domain renewal, and keeping your site online; your newest Google reviews added every quarter; and one small update a month, such as hours, phone number, a photo swap, or a holiday notice. Bigger changes, like new pages or a redesign, are quoted separately before any work begins. You also have a person to contact if something isn’t working.

$600 when you order. Your optional $50/month care plan subscription starts automatically, with the first payment charged 45 days after your order date, then monthly until you cancel. Billing runs on your order date, even if your review takes longer.

Your preview is ready before you order. Most sites go live within a week after you confirm your details. You get one consolidated round of factual corrections, returned within 7 days; if we don’t hear back, the project pauses until you approve it.

Factual corrections before launch are included. After launch, your optional care plan includes one small update a month, like new hours, a new phone number, a photo swap, or a holiday notice. Just send it by text or email. Bigger changes, like new pages or a redesign, are quoted before any work begins.

You don’t need to write code to ask Claude for help with simple edits. Our walkthrough shows you how to update the files and publish them. You will still need to follow the steps and check the result. If you prefer, you can hire us or another provider to make changes. Hours, phone numbers, and service descriptions are good places to start.

No one can honestly promise that, and we don’t guarantee rankings. Your Referral-Ready Site is built for the people who already know your name: when they look you up, they find your site, your reviews, and a way to call you. It includes structured data that helps Google connect the site to your business. Rankings depend on factors such as your Google Business Profile, customer reviews, competition, and other SEO factors. Ongoing SEO and marketing services are available separately.

Your website includes a new domain registered in your business's name, so you retain ownership and can obtain control of it at any time. Standard domain renewal is included while your website is hosted with us. If you cancel your optional care plan, the account holding your site and domain is transferred to you, your site stays online, and domain renewal becomes your responsibility. Premium domains are not included. Already own a domain? Contact us before ordering to discuss using it.

Straight to your email inbox. No extra app or login needed.

Yes, if and when it makes sense for your business. Lead management and marketing are separate optional services. The website works fine on its own.